privacy

Privacy Policy  

If changes are made to our privacy statement, the revised policy will be posted here with an updated revision date for reference. If we make significant changes to our Privacy Statement that materially alters our privacy practices, you may be notified by other means - either via email or by posting a notice on our website and/or social media pages prior to the changes taking effect.

This Privacy Statement was updated on the 10th May 2018. The website is the primary source of our privacy policy and the version on the website is our current policy which supersedes all earlier policies with immediate effect.

HOW WE USE YOUR DATA:
• To improve customer experience
• To ease transaction support
• For product support and improvement
• Security
• Business operations
• Product research and innovation
• Advertising
• Compliance with the law

Compliance with applicable laws, regulations, court orders, government and law enforcement requests, to operate our services and products properly and to protect ourselves, our users and our customers and to solve any customer disputes.

WHAT DATA DO WE COLLECT?

Personal data is any information that personally identifies you or from which you could be identified either directly or indirectly. We may collect your personal data through your use of G-Tec Paper and Film Limited or during interactions with our representatives. The personal data we collect from you depends on the nature of your interaction with us or on the G-Tec Paper and Film Limited you use, but may include the following;

Contact data - we may collect personal / business contact information, including your first name, last name, mailing address, telephone number, fax number, email address and other similar data; Payment data – we collect information necessary for processing payments and preventing fraud; including credit/debit card numbers, security code numbers and other related billing information.

Account data – we collect information such as how you purchased or signed up for G-Tec Paper and Film Limited transaction, billing and support history and anything else relating to your account; Location Data – we collect geolocation data when you enable location-based service or when you choose to provide location related information during product registration or when interacting with our website. Additional information from you, such as your IP ad- dress and information about your browser or operating system and may combine information about you with information from other companies in data sharing cooperatives in which we participate;
Social Media Data – we may provide social media features that enable you to share information with your social networks and interact with us on various social media sites. Depending on the features, you may result in collection of sharing information about you. We encourage you to review the privacy policies and settings on the social sites you use to make sure you understand- the information that is being collected, used, and shared by those sites; Preferences – we collect information about your preferences and interests as they relate to G-Tec Paper and Film Limited and how you prefer to receive communication from us.

HOW TO CHANGE YOUR MARKETING PREFERENCES:

It is never our intention to ‘spam’ our customers and therefore we only send occasional relevant messages that we hope and believe you will find interesting. However, we respect your right to opt-out and you can do so at any time. Our marketing emails will always contain an unsubscribe option but alternatively you can write to us to ask us to stop all marketing messages either electronic, telephone or written.

HOW WE ENSURE THE SECURITY OF YOUR DATA

G-Tec Paper and Film Limited transaction is committed to keeping your data secure. We use a variety of security technologies and procedures to help protect your personal data from unauthorised access, use or disclosure.

Exercising your rights and contacting us: If you would like more information or would like to raise any queries with us in relation to your information, you can contact us by writing to:

G-Tec Paper and Film Limited
Unit 6 & 7 Wates Way
Wildmere Industrial Estate
Banbury
OX16 3TS

RESOLVING PRIVACY ISSUES

We will always try our best to resolve any data privacy issues you may have. You have the right to refer any data privacy issue to the Information Commissioner’s Office at any time. Our privacy principles We have an accountability-based program and are committed to the following principles, which are based on internationally-recognised frameworks and principles of privacy and data protection:
• Data Integrity and Purpose Limitation
• Data Security
• Accountability for Onward Transfer
• Lawfulness, Fairness & Transparency
• Notice & Choice of Data Use
• Data Access

COOKIE POLICY

One of the purposes of our website is to inform you of who we are and what we do. We collect and use personal information (including name, company name, telephone number and email) to better provide you with the required services, or information. We would therefore use your information in order to:
• respond to queries or requests submitted by you
• process orders or applications submitted by you
• administer or otherwise carry out our obligations in relation to any agreement you have with us
• anticipate and resolve problems with any goods or services supplied to you
• create or introduce products or services that may meet your needs.

To optimise our services, we may wish to use your personal data for direct marketing. Our website collects cookies, these are not used for any purposes other than for analytical information regarding pages accessed for analytical purposes and to help improve the user experience on your website. No information is sold or shared with any other parties. Removal of site/server information can be made at any stage by requesting removal to [email protected] and adding "removal" in the subject line.

Cookies are stored on our website on secure servers and will automatically expire after 30 days. Removal can be made at any stage by requesting removal [email protected] and adding "removal" in the subject line. This stored information is not sold or shared with other companies.

If requested, cookies will be deleted manually case by case before the 30 day expiration. Server or website data removal can be made at any stage by requesting removal to [email protected] and adding "removal" in the subject line.

Server or website data removal can be made at any stage by requesting removal to [email protected] and adding "removal"in the subject line.

G-Tec Paper and Film Limited only use statistical information to help improve the customer experience, we do not sell or share any information with any companies.

We will retain your personal data only for as long as we need it for our legitimate interest in accordance with applicable law, after such time, we will either delete or anonymise your information or, if this is not possible (for example, because the information has been stored in backup archives), then we will securely store your information and isolate it from any further use until deletion is possible

Our servers are secured and we perform regular security updates to ensure the data is safe. We also implement a backup system to ensure data can be retrieved should this be required. Both the website servers, G-Tec Paper and Film Limited VPN and network are security protected and encrypted.

Types of Cookies and similar technologies
• Strictly necessary cookies. These are cookies that are required for the operation of our websites or apps. They include, for example, cookies that enable you to log into secure areas of our website or use a shopping cart.
• Analytics cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our websites and apps when they are using them. This helps us to improve the way our website and app work, for example, by ensuring that users are finding what they are looking for easily.
• Functionality cookies. These are used to recognise you when you return to our website or app and to personalise our content for you, for example, by remembering your preferences.
• Advertising cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website or app and the advertising displayed on them more relevant to your interests. We may also share this information with third parties for this purpose.
• Social media cookies. We use these cookies when you share information using a social media sharing button or “like” button on our website to keep track of the way customers engage with and share our content. The social network will record that you have done this. This information may be linked to targeting/advertising activities.
Share by: